How To Place Your Order
Placing an order with us is simple and flexible. We offer several convenient methods to suit your preferences:
1. Via WhatsApp
Send your order details directly to our dedicated WhatsApp number. This is often the quickest way to get in touch, and we'll confirm receipt promptly.
2. By Email
Compose a clear list of the products you'd like and email it to our sales team. Include quantities, product codes (if known), and your contact information for faster processing.
3. Through Our Website
Browse our online catalog and add items to your cart. Follow the checkout process to submit your order securely from the comfort of your device.
OPERATING HOURS:
Monday - Friday: 08h00 - 16h00
Closed on weekends and Public Holidays
PAYMENT METHODS
- Peach Payments paygate
- Direct Bank Payment
Please use invoice number and salon name as reference.
IMPORTANT NOTES:
- Minimum Order Requirement: We have no such thing 🙂
- Confirmation: Once we receive your order, our team will review it and send a confirmation, including any applicable pricing, stock availability, and delivery estimates.
- Proof of Payment: To speed up the processing of your order, please send a screenshot of your proof of payment to your Wax Guru via WhatsApp as soon as possible.
If we do not receive the proof of payment, we will need to wait for the funds to reflect in our account before dispatching your order.
- Refunds for Non-Professionals: Please note that we exclusively sell to professional and qualified beauty and hair technicians. You may be asked to provide proof of your qualifications upon request. If you are unable to supply the required documentation, your payment will be refunded, less a 10% deduction to cover our administration and banking costs.
If you have any questions or need assistance selecting products, don't hesitate to reach out. We're here to make your shopping experience smooth and enjoyable!
1. Via WhatsApp
Send your order details directly to our dedicated WhatsApp number. This is often the quickest way to get in touch, and we'll confirm receipt promptly.
2. By Email
Compose a clear list of the products you'd like and email it to our sales team. Include quantities, product codes (if known), and your contact information for faster processing.
3. Through Our Website
Browse our online catalog and add items to your cart. Follow the checkout process to submit your order securely from the comfort of your device.
OPERATING HOURS:
Monday - Friday: 08h00 - 16h00
Closed on weekends and Public Holidays
PAYMENT METHODS
- Peach Payments paygate
- Direct Bank Payment
Please use invoice number and salon name as reference.
IMPORTANT NOTES:
- Minimum Order Requirement: We have no such thing 🙂
- Confirmation: Once we receive your order, our team will review it and send a confirmation, including any applicable pricing, stock availability, and delivery estimates.
- Proof of Payment: To speed up the processing of your order, please send a screenshot of your proof of payment to your Wax Guru via WhatsApp as soon as possible.
If we do not receive the proof of payment, we will need to wait for the funds to reflect in our account before dispatching your order.
- Refunds for Non-Professionals: Please note that we exclusively sell to professional and qualified beauty and hair technicians. You may be asked to provide proof of your qualifications upon request. If you are unable to supply the required documentation, your payment will be refunded, less a 10% deduction to cover our administration and banking costs.
If you have any questions or need assistance selecting products, don't hesitate to reach out. We're here to make your shopping experience smooth and enjoyable!